Several years ago, I stayed at The Palms on business and loved it. I was therefore determined to stay there again when my husband asked me to travel with him to a conference in South Beach. Unfortunately, it was the same Palms at which I had stayed in the earier years of this decade! I had to book our first... more

There seem to be quite a few conflicting reports about The Palms. I have just returned from a trip there and would recommend it but there are a few things I would point out... Ocean view rooms are a must - we had a good sized bedroom with a kingsized bed, and a wonderful big window. The bathroom wasn't deluxe... more

Type of trip: Business Trip Room Type Stayed in on Trip: Standard Room King Size Bed Main things I look for this type of trip are: Quiet Rooms Clean Room Welcoming / comfortable room Good shower Good size towels Room fan / aircon Black-out curtains Ironing Board in Room Comfortable bed, duvet, with the ability to request feather pillow Internet... more

I booked this room through American Express and I specifically requested a Bedroom with 2 Beds since there were 2 couples. When I arrived even though my Confirmation stated 2 queen beds they gave me a room with with one King bed no couch and and a view overlooking the side of the building. I protested and it was clear... more

I thought I was getting a great deal at $63 for this 4 star hotel in "south beach". What they didn't tell me was the entire hotel (including the pool) was under construction and there were bulldozers driving through the grounds where we were attempting to relax on the hammocks. Between the hammering, paint fumes, drilling, bulldozer in reverse beeping... more

The Palms is a fantastic hotel. Although I agree with the reviews of over-priced drinks and food, what hotel in South Beach isn't like that, unless you're squashed into one of those 'happy hour' hotels like the Catalina where the Party Animals stay? What makes The Palms stand out is (a) genuinely friendly staff, (b) nice rooms, (c) empty-ish beach,... more

My sister and I were vacationing in Key West when our stay was cut short by "IKE". We needed a room for one night as our flights out were booked for the following day. Between my husband checking the internet at home, and us calling around while driving, we wound up with reservations at The Palms. We were nervous, having... more

We had an enjoyable time at the Palms hotel. The room was very nice, the bathroom was on the small side but serviceable. I agree with the other reviewers that almost everything here results in an additional charge, but we felt the level of service was worth it. The pool area was very relaxing, my only comment is there was... more

My husband and I just returned from this wonderful hotel and we loved everything they had to offer!! The food was excellent, and the service at the retaurants was top notch! Lillian was absolutely wonderful to us every day, always remembering our names and greeted us with a smile and sweet words every day! The guys at the front door... more